My approach is simple: a growth mindset backed with a co-elevation attitude.
My Story
My journey is quite unique and reads more like a back country road filled with interesting turns and unexpected stops.
Like a country road, you are bound to hit some bumps and potholes along the way.
During my “college years” I struggled deeply with a fixed mindset that I did not know I had and couple that with the discovery of 50% hearing loss, I was not as successful as I had hoped to be in my youth.
It wasn’t until I read Mindsets by Carol S. Dweck (twice) that I realized I needed change.
From there, I began working at Austin Regional Clinic in the medical record department. After a couple of years learning from a mentor, I moved to Austin Gastroenterology to re-join that same mentor in order to become the new Team Leader.
For the next 2 years, I built better work flow processes, ease pain points for patient check-in, and prepare the clinic for the integration of a new electronic medical record (EMR) system.
While at Austin Gastro, I began taking night classes for Graphic Design. When the opportunity presented itself to switch careers I made the risky leap to cut my pay significantly, work without benefits, and get my creative career started.
As a graphic designer, I spent time working in a small print shop setting up various print media files, art, and operating various printers including 60-inch wide large format printers. After several years of freelance work, I found an opportunity to apply for a graphic design position at FloSports but it took an unexpected turn from graphic design to content creation and the birth of a new marching arts channel: FloMarching
I was the senior editor when overseeing all of the content and subsequent team members responsible for FloMarching.com it’s initial launch in August 2016 until October 2018. That is when I was promoted into the role of Partner Success Management.
As a Partner Success Manager (PSM), my role was essentially to act as the liaison between the rights holders and FloSports. This included managing over 15+ accounts at a time from different sports such as marching, bowling, rodeo, dance, etc.
What People Are Saying
“Michael’s friendly professionalism, focus on customer satisfaction and attention to detail make working with him a true pleasure. From project management to creative problem solving, Michael has been a true partner in success.”
— Bob Jacobs
Creative Director & Managing Partner
Art Department Partners, LLC.
Strategic Marketing Consultants
“Michael is a very thorough and thoughtful coworker. I love working with him because he takes feedback and adapts incredibly well, and has the capability of starting a conversation with absolutely anyone.”
— Wesley Sullivan
Director of Legal Operations, FloSports
“Michael is one of the best team members you can have in your organization. He will go above and beyond to get his job done, while simultaneously helping others along the way. He has a unique talent of turning challenges into positive situations, while being innovative and forward thinking at the same time. I’ve enjoyed watching Michael connect people and enhance the companies he works for by building strong relationships with stakeholders. His keen eye with design and content creation coupled with his business acumen will be an asset to any team he joins.”
— Andie Connors-Pool
Business Manager at YMCA of Austin
Trust Matters
Trust is one of the most valuable characteristics in my professional and personal life. This is something I came across a couple of years ago that easily illustrates why trust is so valuable and why it matters to me so much. I try to build trust with everyone I work with. Trust is that comfort blanket that makes you feel good when things are going well and that shield when things are tough.
My door is always open and I would love to hear from you. Whether you have questions about my work, availability, feedback, or wanting to exchange recipes for smoking brisket; don’t hesitate to reach out.